Shipping Policy
Shipping Policy
Thank you for visiting and shopping at www.winterriverbooks.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
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Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method |
Estimated delivery time |
Shipment cost |
Media Rate (Books Only) |
3-10 business days |
$6.00 (DOES NOT INCLUDE Insurance) |
USPS/UPS Canada Rate |
1-4 weeks |
Starting at $39.95 |
USPS/UPS International Rate |
1-4 weeks |
Starting at $58.00 |
* Overnight delivery is not available at this time, We apologize for any inconvenience.
Delivery delays can occasionally occur.
We Support USPS, UPS, & FedEx as well. |
Shipment to P.O. boxes or APO/FPO addresses
Winter River Books ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
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Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. *Please check your spam or junk folder if you do not see an email in your inbox.
Customs, Duties and Taxes
Winter River Books is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Winter River Books is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. DISCLAIMER: Media Mail does not come with Insurance.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently are starting to ship outside the U.S. - Please contact us with any glitches or trouble, or if you do not see your country listed!
Canada Shipment Only |
Returns Policy
Our Return Policy | WinterRiver Books & Gallery provides detailed information about options and procedures for returning your order.