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Shipping Policy

 

 

Shipping Policy

 

Thank you for visiting and shopping at www.winterriverbooks.com. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

 

Shipment processing time

 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

 

 

Shipping rates & delivery estimates

 

Shipping charges for your order will be calculated and displayed at checkout.

 

 

Shipment method

Estimated delivery time

Shipment cost

Media Rate (Books Only)

3-10 business days

    $7.50 (DOES NOT INCLUDE Insurance)

USPS/UPS Canada Rate

1-4 weeks

             Starting at $40.00

USPS/UPS International Rate

1-4 weeks

             Starting at $60.00

 

* Overnight delivery is not available at this time, We apologize for any inconvenience.

 

 

Delivery delays can occasionally occur.

 

We Support USPS, UPS, & FedEx as well.

 

Shipment to P.O. boxes or APO/FPO addresses

 

Winter River Books ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

 

 

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. *Please check your spam or junk folder if you do not see an email in your inbox.

 

Customs, Duties and Taxes

 

Winter River Books is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

Winter River Books is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. DISCLAIMER: Media Mail does not come with Insurance. 

 

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

 

We currently are starting to ship outside the U.S. - Please contact us with any glitches or trouble, or if you do not see your country listed!

 

Canada Shipment Only
NOW AVAILABLE - Starting Rates @ $39.95

Returns Policy

Our Return Policy | WinterRiver Books & Gallery provides detailed information about options and procedures for returning your order.